Summary:
The successful candidate will be responsible for the safety and security of the staff, clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed.
Responsibilities:
The Residence Worker is responsible for, but not limited to:
- Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident
- Enforce shelter policies and follows staff policies and procedures
- Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement
- Assist clients with questions and helps to resolve any issue as they may arise
- Examine all items entering the facility to ensure client and staff safety
- Monitor video footage of all hallways, staircases, lounge, and other common areas
- Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization
- Conduct hourly rounds of the facility
- Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel
- Work with security personnel to ensure safety of staff and residents in the program.
- Empty, clean and prepare units for vacancies (bag and tag client materials where needed)
- Document all incident details, participants, action taken and outcomes
- May be required to work evenings, weekends and holidays as needed
Professional & Personal Qualifications
- High School Diploma/GED
- F-02 Certificate of Fitness, CPR/Basic First Aid certification
- Ability to establish and maintain professional boundaries in working with residents
- General knowledge of working in a residential facility preferred
- Knowledge of HIPPA guidelines and standards
- Strong written and verbal communication skills
- Bi-lingual Spanish/English is a plus
- Excellent problem-solving and analytical skills
- Commitment to excellence and high standards
- Good judgement with the ability to make timely and sound decisions
- Ability to assess emergency situations and respond effectively
Location
Queens, NY
Employment Type
Full-Time
